Understanding Insurance Work: What Your Electrical Contractor Should Do
(and How PSJ Delivers)
When disaster strikes — whether it’s a flood, fire, storm damage, or a sudden electrical fault — it’s stressful enough without the extra worry of navigating an insurance claim. For many homeowners, insurance work feels like stepping into a maze of paperwork, phone calls, and technical jargon.
Yet one factor can make the whole process far smoother: choosing an experienced electrical contractor who understands insurance work inside out.
At PSJ Electrical Contractors, we’ve helped countless domestic customers across the North East handle insurance-related electrical repairs quickly, safely, and with minimal hassle. Here’s what you should expect from any electrical contractor handling your insurance work — and how we go above and beyond.
1. Clear Communication with You and Your Insurer
A good electrical contractor doesn’t just fix wires and sockets. They should:
- Provide detailed reports describing the damage, causes, and recommended repairs
- Use clear language your insurer will understand
- Respond promptly to insurer queries or requests for further evidence
At PSJ, we know how critical precise documentation is for insurance claims. Our team produces professional reports and liaises directly with loss adjusters when needed, saving you hours of back-and-forth calls.
2. Accurate, Transparent Quoting
Insurers often demand detailed quotes before authorising work. Your contractor should:
- Offer itemised quotes showing labour, materials, and VAT separately
- Highlight emergency work that must proceed before authorisation
- Be honest about what’s essential and what’s optional
PSJ Electrical always provides transparent, itemised quotations tailored for insurance purposes. We’ll explain which repairs are urgent for safety reasons, ensuring there are no surprises when you submit your claim.
3. Swift Response and Temporary Safety Measures
In emergencies, safety comes first. An experienced contractor will:
- Attend quickly to make the area safe
- Provide temporary solutions (e.g. isolating circuits, temporary lighting)
- Advise you on next steps for insurance claims
We understand that waiting weeks for repairs simply isn’t acceptable. PSJ prioritises emergency callouts, ensuring your home is safe and functional while your insurance claim progresses.
4. Compliance and Certification
Insurers typically insist that all remedial electrical work:
- Meets current wiring regulations (BS 7671)
- Is carried out by qualified, certified electricians
- Comes with appropriate safety certificates
PSJ’s electricians are NICEIC-approved and fully qualified, so your insurance company can trust our work meets regulatory standards. We issue all required certification, protecting both your home and your insurance cover.
5. Respect for Your Home
Insurance repairs can feel intrusive. A professional contractor should:
- Keep disruption to a minimum
- Tidy up after every visit
- Treat your home as if it were their own
Our team takes great pride in our reputation for professionalism and respect. Whether we’re replacing wiring after flood damage or repairing circuits following a fire, PSJ ensures your home is left clean and safe at the end of each day.
Why PSJ Electrical is the Right Choice for Your Insurance Work
Dealing with insurance claims is stressful — but with the right electrical contractor, you don’t have to go it alone.
At PSJ Electrical Contractors, we combine technical expertise with outstanding customer care. We’ve successfully handled insurance work for homeowners and landlords across Newcastle, Durham, Sunderland, and the wider North East, making the process as smooth and worry-free as possible.
✅ Expert reporting for insurers
✅ Transparent, itemised quotations
✅ Emergency response for safety
✅ Fully certified work
✅ Respectful, tidy service
If you’ve suffered electrical damage and need help navigating insurance repairs, don’t hesitate to contact PSJ Electrical today for expert advice and a fast, professional response.
07958 116 827 or 07710 405 015 | email phil@psjelectrical.co.uk
Serving Durham, Newcastle, Gateshead and the wider North East
Contact details: Contact Us
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